Frequently Asked Questions
Everything you need to know about your Cherie Amour experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
How do I find my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring your bust, waist, and hips to compare against our specific garment dimensions for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay and Klarna.
Can I track my package after it ships?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress in real-time.
Are your materials sustainably sourced?
Cherie Amour is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with fair-trade certified factories.